Our Core Values

Openmind Networks is a leader in the messaging industry. We sell innovative messaging products and services to organisations operating within the messaging ecosystem, including mobile network operators, hubs, aggregators and messaging solution providers.

We focus on the total service experience for our customers. We will work with you every step of the way to guarantee that the technology and services we provide you meet your every need. Our messaging expertise is unrivalled in the market, and using our advanced continuous delivery process we ensure the systems we deploy are always up to date with the latest functionality and security levels.

Our core values are the traits we value the most in ourselves and each other. They help define “who we are” as an organisation, and represent our principles and beliefs.

  • Own It – Accountability and Pride
  • Care for It – Consideration and Support
  • Live It – Passion and Positivity
  • Master It – Expertise and Problem Solving
  • Evolve It – Leadership and Growth

Our Purpose

is to enchance people’s lives and connect the world through messaging

We want to help create “Messaging Moments” – those life moments where messaging is used to enhance your life in some way, that is, to simplify your life, to bring new innovative messaging based services to you, to bring a better retail experience, a better experience of government, or indeed an enhanced experience of any enterprise through messaging.

We connect the world and we enhance people’s lives; when they receive messages from loved ones, when chatting with family and friends, when interacting with companies they like, or when receiving important information from their governments.

  • We protect people from messaging spam & fraud, and we ensure our customers receive fair value.
  • We help people to simplify their lives – getting secure access to accounts and email.
  • We empower people so that they can use services they could not normally use, such as banking.
  • We drive efficiency with messaging, for example, booking a parking spot or queuing for retail access.
  • We enable governments to send information to their citizens.
  • We never lose a message or repeat one because we carry messages with care.

Our History

In 2003, four founders created Openmind to bring low cost hardware infrastructure to the billion-dollar messaging market. Over the next 17 years we built, deployed, supported and managed scalable, reliable and available messaging systems everywhere. From China to the USA, we won over €125M of business with customers in 40 countries, servicing over 60 blue-chip telecoms providers.

In 2003 we raised venture capital. We entered the messaging market and fought for our first customers against much bigger competitors. Sometimes we lost, oftentimes we won. We survived, then thrived, and we generated cash for 14 years growing our revenues at an average of 27% year on year. In 2017 three of the original founders bought the business back from the VCs which was a risk we were prepared to take because:

  1. We believed in all of us; the people that came with us on this journey.
  2. We believed that we can enhance people’s lives with our products and services.
  3. We knew we could connect the messaging world better than any other company on this planet.
  4. We are more innovative, more resilient, more driven, more specialist, more expert than any other messaging company.

Alex Duncan

Co-Founder and CEO

Alex has led the business through significant changes from a zero revenue base to a multi-million dollar global enterprise with telecommunication customers in all parts of the world. Alex is responsible for leading the Openmind team to greater growth through the development and implementation of the Company strategy. Alex holds two Trinity College Dublin Degrees; a Master’s Degree in International Business together with Bachelor’s Degree in Electronic Engineering.

Brian Kelly

Co-Founder and CTO

Brian is responsible for the overall technical strategy at Openmind, driving innovation for existing and new product development. Brian has a wealth of experience from the messaging industry. While at LogicaCMG, Brian was responsible for increasing the performance of the original Telepath SMSC architecture by two orders of magnitude and for designing and implementing their next generation messaging architecture for both SMS and MMS (Picasso).

Billy Shekleton

Co-Founder and CFO

As Chief Financial Officer and Company Secretary, Billy is responsible for Financial Strategy, Risk Management and Financial Control at Openmind. Previously, Billy spent 20 years with a number of high profile companies in the telecom and computer sectors, based in Ireland, UK and USA. Billy is a member of the Chartered Institute of Management Accountants and is a member of the Executive Council of the Irish Software Association.

Richard Lemmers

SVP Global Sales and Product Management

With over 15 year of International Sales and Business Development experience, Richard is bringing a wealth of Commercial acumen to the company.

Since the start of 2013, Richard had a strong focus and involvement on strategic customer growth of Openmind’s Traffic Control across the world. In January 2016 he was appointed SVP Global Sales and Product management. Richard graduated from the Dutch Navy with a degree in Electronics and Weapon engineering.

Patrick Dillon

VP Operations

Patrick is responsible for Project Delivery, Service Delivery and Customer Support. Patrick brings over 20 years’ of experience developing, marketing and supplying products, solutions and services for the Telecommunications industry.

Patrick has a first class honours degree in Electronic Engineering and an MBA, both from Dublin City University. Patrick has lectured in the areas of Business Strategy, Operations Management and Process Innovation.

Simon Burbridge

VP Engineering

Simon leads the Engineering department and is responsible for all software produced and maintained by Openmind networks. They work closely with Product Management and the CTO to deliver innovative software products and solutions that bring value to our customers.

Simon joined Openmind when it was founded in 2003. He holds an MSc in Experimental Physics and has over 20 years experience in the software industry.

Cathal Fitzpatrick

VP Marketing

Cathal is responsible for Openmind’s Marketing Strategy and works to ensure our portfolio of Products and Services meets the needs of our global customer base.

Cathal has over 25 years experience working in the Mobile Communications industry. He has a Master’s Degree in International Business from Trinity College Dublin, and a Bachelor’s Degree in Electronic Engineering from Dublin City University.