We see a world where enterprises and their customers have engaging messaging conversations with offers, customer service and information that customers find relevant and timely. Openmind provides the technical expertise, the products and technologies and the customer care to allow this to happen.


Company Mission:

To Provide Messaging Infrastructure for Mobile Service Providers that create new revenue opportunities and a profitable future in mobile messaging.

Company Vision:

To connect enterprises and their customers in engaging messaging conversations.

Our Core Values


Respect for each other and respect for our customers is a key core value in Openmind. We recognise the importance of our employees being happy to come to work on a daily basis and our customers being happy with the level of service we provide. We will take deep care of our customers and exceed our customer expectations. We will do likewise with our staff. We will be honest, forthright and take action with integrity. We will hire and keep A players only.


Our market moves at an incredibly fast pace and as such we need to ensure flexibility is a core value in our business. We deliver a best of breed product to exceed customer expectations through product flexibility producing high value systems and processes, which deliver high margins. It is important for our customers that we respond quickly and are flexible to their needs. We must be open to new ways of doing things and we must adapt to market demands.


We are constantly looking for ways to improve products, processes or delivery for customers. Openmind hires the best; our talent pool is our biggest asset. We build next generation systems using next generation processes and technologies. We encourage our employees to think outside of the box; new ideas are the key to a successful future.

Executive Team

Alex Duncan

Co-Founder and CEO

Alex has led the business through significant changes from a zero revenue base to a multi-million dollar global enterprise with telecommunication customers in all parts of the world. Alex is responsible for leading the Openmind team to greater growth through the development and implementation of the Company strategy. Alex holds two Trinity College Dublin Degrees; a Master’s Degree in International Business together with Bachelor’s Degree in Electronic Engineering.

Brian Kelly

Co-Founder and CTO

Brian is responsible for the overall technical strategy at Openmind, driving innovation for existing and new product development. Brian has a wealth of experience from the messaging industry. While at LogicaCMG, Brian was responsible for increasing the performance of the original Telepath SMSC architecture by two orders of magnitude and for designing and implementing their next generation messaging architecture for both SMS and MMS (Picasso).

Billy Shekleton

Co-Founder and CFO

As Chief Financial Officer and Company Secretary, Billy is responsible for Financial Strategy, Risk Management and Financial Control at Openmind. Previously, Billy spent 20 years with a number of high profile companies in the telecom and computer sectors, based in Ireland, UK and USA. Billy is a member of the Chartered Institute of Management Accountants and is a member of the Executive Council of the Irish Software Association.

Richard Lemmers

SVP Global Sales and Product Management

With over 15 year of International Sales and Business Development experience, Richard is bringing a wealth of Commercial acumen to the company.

Since the start of 2013, Richard had a strong focus and involvement on strategic customer growth of Openmind’s Traffic Control across the world. In January 2016 he was appointed SVP Global Sales and Product management. Richard graduated from the Dutch Navy with a degree in Electronics and Weapon engineering.

Patrick Dillon

VP Operations

Patrick is responsible for Project Delivery, Service Delivery and Customer Support. Patrick brings over 20 years’ of experience developing, marketing and supplying products, solutions and services for the Telecommunications industry.

Patrick has a first class honours degree in Electronic Engineering and an MBA, both from Dublin City University. Patrick has lectured in the areas of Business Strategy, Operations Management and Process Innovation.

Simon Burbridge

VP Engineering

Simon leads the Engineering department and is responsible for all software produced and maintained by Openmind networks. They work closely with Product Management and the CTO to deliver innovative software products and solutions that bring value to our customers.

Simon joined Openmind when it was founded in 2003. He holds an MSc in Experimental Physics and has over 20 years experience in the software industry.

Talk to us today...

To transform your messaging services, and to find out how Openmind can help you simplify, consolidate and secure your messaging infrastructure.