Senior Management Team

Senior Management Team

Alex Duncan

CEO & Co-Founder

Alex has led the business through significant changes from a zero revenue base to a multi-million dollar global enterprise with telecommunication customers in all parts of the world. Alex is responsible for leading the Openmind team to greater growth through the development and implementation of the Company strategy. Alex holds two Trinity College Dublin Degrees; a Master’s Degree in International Business together with Bachelor’s Degree in Electronic Engineering.
Senior Management Team

Brian Kelly

Co-Founder & CTO

Brian is responsible for the overall technical strategy at Openmind, driving innovation for existing and new product development. Brian has a wealth of experience from the messaging industry. While at LogicaCMG, Brian was responsible for increasing the performance of the original Telepath SMSC architecture by two orders of magnitude and for designing and implementing their next generation messaging architecture for both SMS and MMS (Picasso).
Senior Management Team

Billy Shekleton

Co-Founder & CFO

As Chief Financial Officer and Company Secretary, Billy is responsible for Financial Strategy, Risk Management and Financial Control at Openmind. Previously, Billy spent 20 years with a number of high profile companies in the telecom and computer sectors, based in Ireland, UK and USA. Billy is a member of the Chartered Institute of Management Accountants and is a member of the Executive Council of the Irish Software Association.
Senior Management Team

Richard Lemmers

SVP Global Sales & Product Management

With over 15 year of International Sales and Business Development experience, Richard is bringing a wealth of Commercial acumen to the company. Since the start of 2013, Richard had a strong focus and involvement on strategic customer growth of Openmind’s Traffic Control across the world. In January 2016 he was appointed SVP Global Sales and Product management. Richard graduated from the Dutch Navy with a degree in Electronics and Weapon engineering.
Senior Management Team

Simon Burbridge

VP Engineering

Simon leads the Engineering department and is responsible for all software produced and maintained by Openmind networks. They work closely with Product Management and the CTO to deliver innovative software products and solutions that bring value to our customers. Simon joined Openmind when it was founded in 2003. He holds an MSc in Experimental Physics and has over 20 years experience in the software industry.
Senior Management Team

Karen Lyons


Karen joined Openmind in 2021 with a wealth of services leadership experience from the telecoms and energy sectors. As Chief Operating Officer, Karen is responsible for customer Design, Delivery, Operations and Project Management services, as well as the Service Management Office. Karen holds honours degrees in Electronic Engineering and Mathematics from Trinity College Dublin and is a certified Project Management Professional (PMP)
Senior Management Team

Caroline O'Dowd

Chief People Officer

Caroline joined Openmind in 2022. As Chief People Officer, she is responsible for delivering HR strategies that align to Openmind’s values and enable the achievement of company goals through our people. Caroline brings extensive HR experience gained in multinational technology companies in Ireland and the United States. Caroline has an LLB, Law and French from Trinity College Dublin, an MSc in Human Resource Management from NUI Galway and an Advanced Diploma in Applied Employment Law from King’s Inns.