Delivery Operations Engineer

Delivery Operations Engineer

Location: Dublin, Ireland

About You

Do you want to work in an exciting, growing and passionate company where you will be challenged to grow; where you will be held accountable for your projects; where you can show off your amazing experience and knowledge in the installation, configuration and testing of customer solutions? Then Openmind is the place for you to bring your considerable skills and grow them to be even greater. We are going on a journey to double our revenues and profits and we only have space for the best. If you think you have what it takes and you are willing to go through a rigorous suite of personality tests, interviews and skills tests to join the already best in the world then send us your CV. We dare you!

Who We Are

Openmind Networks is the only global company 100% focussed on providing high-quality mobile messaging products and services to worldwide service providers. Since our foundation in 2003, we have consistently led the way in bringing new innovations and concepts to the mobile messaging market. Our customers include some of the world’s largest Mobile Operators, Wholesale Operators, Aggregators and Social Media providers.

What you will be doing as a Delivery Operations Engineer

As the Delivery Operations Engineer you will be responsible for installing, configuring, integrating, and testing new/upgraded customer solutions within a continuous software delivery process and automated test environment. You will be responsible for surpassing customer expectations in solving incidents and problems, and proactively supporting our global customers.

What you will be responsible For

As the Delivery Operations Engineer, you will deliver projects from startup to completion, on time and to budget with minimum supervision.
You will be proactive, customer focussed, and be aware of project milestones and timelines in order to mitigate any potential risks.
It is critical that as the Delivery Operations Engingeer that you Resolution of customer incidents and problems are always achieved within SLA and the number of total open tickets is continuously maintained within target levels

Requirements

You have Linux Administration experience and be familiar with the Telecoms or IT/DevOps Environment.
You are at ease when dealing with customers and have strong experience in the customer satisfaction area.
You are a passionate and positive person, who loves to take accountability and pride in your work.
Customer focus and the ability to work cross-functionally in a strong team environment are areas of strength for you and you are continuously looking to develop yourself.