Talk to our expert team today!

A “Chatbot” is a computer program designed to simulate conversation with human users, especially over the internet.

Chatbots interact with users through a chat interface, providing responses to queries and performing tasks based on pre-defined rules, machine learning algorithms, or a combination of both. They are used in a variety of applications, ranging from customer support and information retrieval to entertainment and productivity.

Chatbots are deployed in various industries, including e-commerce, healthcare, finance, and travel, among others. They contribute to improved user experiences, increased efficiency in handling routine tasks, and accessibility to information and services.

Share this glossary term: